Gradually becoming deafer, Cynthia needs a hearing dog to alert her to everyday sounds such as alarms and phone calls. Without her hearing aids, she can barely hear anything. As she explains:
"I have already been late to a job because of not hearing the alarm clock. Also, I have missed phone calls when my hearing aids were not in my ears. I don't always hear my cellphone which I depend on for getting assignments for one of the jobs I do, which is Medical Interpreting for Portuguese language patients."