Jackie Marcoux & Chantey

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Hello, my name is Jackie Marcoux and I am a senior at the University of Hartford looking to pursue a career in either student affairs in higher education or theater.  I was diagnosed at 4 and a half years old with a moderate to severe bilateral sensorineural hearing loss and have been wearing two hearing aids ever since.  In the past few years my hearing has begun to fluctuate.  On those days I wake up being unable to hear anything except for loud noises.  Therefore, I made the decision to acquire a service dog.  This is especially important because the fluctuations are becoming a more regular occurrence. 

I am living on my own for the first time and my independence was being challenged.  I have trouble pinpointing where sounds are coming from, such as cars on campus or someone calling out my name.  My inability to hear these sounds could have placed me in a dangerous situation.  I also struggle to hear people knocking on my door or my phone ringing.  Thankfully, I was matched with Chantey and she has helped me overcome these difficulties.  I will no longer have to worry about missing a phone call or someone knocking on my door in the future.  She is able to alert me to these important sounds so that I can be the best professional possible. 

Thank you so much for taking the time to look at my profile.  I would greatly appreciate any support you can provide.