Communications Coordinator

PLEASE see below for salary information. 

NEADS World Class Service Dogs seeks a highly organized, creative person for the position of part-time Communications Coordinator. Working closely with and reporting to the Director of Communications, the Communications Coordinator will:

  • help create and keep on track our annual communications plan (email newsletters, social media, website updates, print materials, etc.); and
  • help manage a social media presence that effectively communicates our story and actively engages our online communities.

The Communications Coordinator is a part-time position (20 hours/week) with occasional weekend/evening events requirements and some flexibility as to office hours. This position is perfect for someone who is organized, creative, and interested in pursuing a career in non-profit communications.


Key responsibilities include:

  • Contribute to and maintain the multi-channel editorial calendar, including campaigns and activities that broaden awareness of NEADS across key stakeholder audiences (clients & prospects, donors, staff, board, & general public);
  • Manage the day-to-day content of NEADS’ Facebook, Twitter, Instagram, LinkedIn, and YouTube accounts to meet the strategic communications goals;
  • Monitor and respond to messages and comments on NEADS social media platforms.
  • Track engagement metrics to monitor the success of NEADS communications efforts & make recommendations as needed;
  • Provide administrative support to help with operational needs of the department
  • As time allows, contribute to other communications channels, including email newsletters and website content, and attend occasional in-person fundraising and other events for onsite social media.


  • Maintain editorial quality, design, and production standards, as well as values, messaging, and style consistent with NEADS standards for communications;
  • Be ready and willing to jump in when and where needed to support additional organizational activities as the responsibilities listed are non-exhaustive and additional duties may be required and assigned.


The ideal candidate is highly organized and has a clear grasp of the core components of non-profit marketing /communications. Bachelor’s degree in English, journalism, communications, or related discipline and 1-2 years of professional experience in communications, particularly in social media and preferably in the non-profit sector, preferred.

Candidate should be able to demonstrate:

  • Professional experience managing social media accounts including Facebook, Instagram, Twitter, and YouTube, with a preference for experience using social media to engage a community of people or to mobilize support for a cause.
  • Strong organizational, time management, and resource management skills;
  • Experience with Google Analytics and other web and social metrics tools;
  • Keen attention to detail; critical-thinking skills; flexibility; organizational skills; and desire to learn and grow.

Physical Demands:

  • Comfortable working at a desk, with a computer.
  • Ability to communicate with others verbally or in writing.

Work Environment:

This position is primarily an on-site/campus office position with occasional remote working opportunity.

Salary: Salary commensurate with experience.

Type: part-time

Location: Princeton, MA

To be considered, please submit resume and cover letter.

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