Part-Time Veterinary Coordinator

Overview of the position: NEADS World Class Service Dogs is seeking motivated, highly organized, and motivated individuals to provide first class administrative and hands-on veterinary care to maintain the health and welfare of program dogs.  The Part-Time Veterinary Coordinator will oversee veterinary care and documentation of all program dogs, along with associated tasks related to securing and executing appropriate care. Must have a can-do, positive attitude and work well in a team setting. Attention to detail, organizational skills, and time management skills, and self-accountability are qualities that will make this candidate the most successful.

NOTE: This is a part-time position.

Primary Accountabilities/Responsibilities:

  • Oversee veterinary care for program dogs. This includes collaborating with trainers, kennel personnel, prison liaisons, veterinarians, and puppy raisers.
  • Provide medical advice/support to all involved in caring for program dogs (including after hours on-call).
  • Provide administrative responsibilities, updating, and attending to data entry, data retrieval, data analysis, using platforms such as Salesforce and IWDR, Google Docs and Excel/Word Docs, etc.
  • The workload split of your position would be 50% communication and administrative support, and 50% logistical/hands-on veterinary care support.
  • Maintain and develop new and/or expanded veterinary relationships for donated or discounted services.
  • Manage veterinary supply inventory, veterinary budgets, and related invoices.
  • Educate clients, staff, and NEADS partners re: veterinary issues
  • Addresses clients, staff, and NEADS partners concerns with compassion and coordinates care.
  • Schedule appointments in a logistical, logical, and effective manner.
  • Prepare and deliver dog health record packets to new clients when matched with dogs;
    conduct classes educating clients on dog health issues
  • Identify and secure opportunities for NEADS clients, staff, and partners, to obtain benefits for their dogs (e.g. pet insurance, donated products, etc.).
  • Positively manage relationships to facilitate the above
    (including appreciation strategies, conflict resolution, etc.)
  • Other duties may be assigned and may arise from time to time.

Position Requirements:

  • Experience as a veterinary technician with good understanding of veterinary fundamentals.
  • Understanding of puppy/dog behavior and learning as it intersects with health issues.
  • Excellent organizational skills.
  • Excellent communication skills.
  • Effective presentation skills.
  • Exercises critical thinking skills.
  • Available for on-call responsibilities, which include night and weekend availability.
  • Ability to build, maintain and strengthen relationships across internal teams and with external partners.
  • Ability to effectively prioritize concurrent projects, requests, deadlines, and schedules.
  • Ability to solve problems and think on your feet while providing excellent service and support.
  • Strong working knowledge in Microsoft Office applications, specifically Outlook, Excel, Word, and PowerPoint, as well as Google Docs.
  • Familiarity and experience with Salesforce and IWDR is welcomed but not required.
  • Ability to conduct on-the-road assignments, upon occasion, at our prison network or local veterinary hospital affiliations.
  • Displays compassion, control and confidence in all aspects of the position.

Qualifications:

  • High School Diploma (Required)
  • Current or prior Certification in Veterinary Technician (CVT) and 3 to 5 years of experience in a technician capacity, or 5(+) years of experience as a technician who is not certified.
  • Associate degree or equivalent (Recommended)

Physical Demands:

  • Ability to restrain 70 lb. dog for exams
  • Ability to lift 30 lbs.
  • Ability to walk dogs short distances
  • Ability to communicate with others verbally or in writing.

Work Environment:

Office, veterinary exam room, kennel, prison facilities, veterinary hospitals, and on-the-road, working remote and on-site

Rate: $21 – $24

Please note that the higher end of the pay range will only be considered for candidates with vet tech certification.