News from Client Services

I would like to share some news about the Client Services team. As a NEADS Client, you will continue to work with the same familiar faces, but some of their…

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Accepted Clients February Update

From:  Katy Harrison Ostroff It is hard to believe that I am writing to you as we enter the 3rd year of this pandemic. As NEADS and the Service Dog industry…

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Accepted Clients December Update

from Katy Harrison Ostroff As we begin this holiday season and start to look toward the new year, I know many of you have questions as you wait for the…

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Important Information for Flying with a NEADS Service Dog

Heads up if you’re considering any travel that includes flying. Several NEADS clients have recently encountered difficulties at Logan Airport, specifically with JetBlue, and we want to be sure you have some important information before you fly.

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Waiting for a Match

Lately, we have been receiving questions from clients about when they will be matched with a NEADS Service or Assistance Dog.  Since this topic seems to be on a lot…

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Guidelines for Assistance Dogs

We have heard from a number of you asking for guidance and tips for going back to work with your Assistance Dogs. We understand that you might have concerns about…

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Maintaining Training during Quarantine

We’ve been getting a lot of questions about how to keep up with your dog’s training and keep them mentally challenged when most of us are living in states with a stay at home or shelter in place order.  Here are some suggestions…

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NEADS – Here for Veterans

A message from NEADS Program Development Administrator to all our veteran clients and applicants.

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Congrats to our most recent graduates!

Graduation has once again come and gone and, as always, we were proud to officially welcome our newest teams to NEADS Nation.  We wish all of our graduates long and…

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Gentle Leader

It has recently been brought to the training department’s attention that some of our clients are not always using the Gentle Leader.  This is of great concern to us!  All…

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Blue-Green Algae Blooms

With the warm weather we have been experiencing, the risk of blue-green algae blooms (cyanobacteria) in some ponds, lakes and rivers is increasing.  Here are some tips to keep you…

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Grained or Grain-Free Food?

NEADS periodically receives questions from our clients regarding the national discussion about the health effects of grain-free dog food versus grained dog food. The research is conflicting about this topic.…

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Ruffwear Vest Fit Guide

NEADS is pleased to introduce a new Service Dog vest, manufactured by Ruffwear and designed in partnership with NEADS. Features include: Comfortable vest allows for full range of motion A…

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Meet the Staff: Bailey Sullivan

Get to know the NEADS staff in this occasional series. Today, please meet Bailey Sullivan – Assistant Breeding and Puppy Development Coordinator.

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Rules for a Reason

When you attend your intensive client training period at NEADS, the trainers spend a lot of time going over what the dogs currently understand as rules, what they have been…

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